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e-journalTool and resourchesCorporate
Bruce M. Hanington
Carnegie Mellon University

Innovation and Method in Design Research

The holistic experience of human-product interaction demands understanding of a more complete set of variables than provided by traditional methods from human factors and user testing. Innovative design research methods are emerging that address much more than easily measured responses, to include emotional, social, and even cultural factors, as useful information for product design. These methods question the lines between quantitative and qualitative, objective and subjective. With an emphasis on methods that seek to understand the complex dynamic between humans and artifacts, this paper is intended to reflect the current state of design research, and to identify future opportunities for innovation.

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