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Bruce
M. Hanington
Carnegie Mellon University
Innovation
and Method in Design Research
The holistic experience of human-product interaction demands understanding
of a more complete set of variables than provided by traditional methods
from human factors and user testing. Innovative design research methods
are emerging that address much more than easily measured responses, to
include emotional, social, and even cultural factors, as useful information
for product design. These methods question the lines between quantitative
and qualitative, objective and subjective. With an emphasis on methods
that seek to understand the complex dynamic between humans and artifacts,
this paper is intended to reflect the current state of design research,
and to identify future opportunities for innovation.
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